PCW Way – #9

Act like the Owner MESSAGE FROM PRESIDENT, JIM EMMERLING Leaders and team members who think and act like owners are fully accountable for commitments, responsibilities, and relationships. They are responsible for achieving results, regardless of the obstacles or challenges that may get in their way. This is the one of the definitions online that talks about… Read More

PCW Way – #8

Question the Status Quo MESSAGE FROM PRESIDENT, JIM EMMERLING “Well that’s the way we’ve always done it” is the common phrase we’ve all heard that can paralyze an organization.  However, what has worked and was “tried and true” in the past doesn’t mean it’s the best solution for today.  When no one challenges the status… Read More

PCW Way – #7

Measure Performance and Recognize Achievement MESSAGE FROM PRESIDENT, JIM EMMERLING As a 3PL measuring performance drives the operational processes and a continuous improvement mentality.  One way we do that is by creating metrics within the organization. Those metrics may be oriented towards the warehouse operations, transportation operations or your customer care team.  Measuring different elements… Read More

PCW Way – #1

Customer Care is Job #1 MESSAGE FROM PRESIDENT, JIM EMMERLING Customers are what allows our company to exist.  Without customers – there is no Pacific Coast Warehouse.  That’s why we make the Customer our first priority.  We want to ensure our customers feel appreciated because we DO appreciate them. We appreciate them because we know… Read More

Storyboard 2020: COMPETITIVE ADVANTAGE

The story line for last year was all about covid, social distancing and product outages. <toilet paper!>  The disruption to the supply chain happened fast and turned everything upside down.  As companies were reworking their processes to ensure employee safety, they were also tasked to moving the supply chain along under a different set of… Read More

Why We Work

COMMUNICATION DURING COVID-19 This communication was developed for our PCW team, but it applies to all who are keeping our supply chains moving – You are on the front lines of a global effort to combat Covid-19.  This is serious business my friends.  Without you doing what you are doing every day the risks to… Read More

How PCWC Speeds up your Supply Chain

Accommodating customer and consumer desires require your 3PL partner to have a sense of urgency and tight processes that create efficiencies resulting in speed and quickness. Once inventories are placed with a 3PL then the turnaround of orders into shipments into deliveries must occur quickly to satisfy normal and peak customer demand.  And it can’t… Read More

All Hands On Deck

Peak seasons require planning and preparedness.  As volumes continue to increase, 3PLs can’t just plan for the past historical volumes but must now think beyond and anticipate what may happen. Part of the planning process is to ensure an “all hands on deck” mentality.  Everyone has a role to play in executing during peak shipping… Read More