Pacific Coast Warehouse Company
Moving Product to Market Better
The recall of products can be devastating to an organization. Not only is there a financial impact but a reputation can be sorely damaged especially if the recall process has not been handled appropriately and timely by the organization. Having a proactive workflow outlined can ease the pain of the recall process. RESPOND Quick… Read More
Customer care is the backbone to any organization. This is the case at Pacific Coast Warehouse. The PCW customer care group plays a huge part in the customer relationship. They are the face to our organization – the people who talk directly to our customers every single day. It’s a big job and not one… Read More
Choosing transportation carriers can be overwhelming. There are hundreds of carriers within a market and you want to make sure your selected carrier addresses all your needs. That’s where Pacific Coast Warehouse Company steps in. We can ease your mind and free up your time by handling this process for you in the southern California… Read More
It can be a hard decision to decide to outsource any of your logistic services. In this day of thinning resources and time being a valuable commodity that you never have enough of, many are looking to the economic value of outsourcing. It’s a big step but to continue growing, it is a step worth… Read More
Trucking safety on the highways is an important issue in the United States. Over 70% of all freight is carried on a truck in the U.S. and this industry employs more than 3.5 million drivers. While trucking accidents are a low percentage, the impact can be overwhelmingly destructive. Through the years the trucking industry continues… Read More
Service excellence is hard to pin down since many perceive it in different ways. However, a study (named SERVQUAL) by Zeithami, Parasuraman and Berry found that there were 5 areas that customers used in evaluating service which seem pretty spot on. As you see in the graph from the study, not all areas are equal. But… Read More
Anyone who uses any type of technology knows that to stay current, technology options must be updated constantly providing new features and efficiency updates. At Pacific Coast Warehouse, we have decided to integrate into a new Warehouse Management System that will provide our team and our customers with additional features and a more efficient process… Read More
