Shared Distribution can solve Supply Chain Challenges

A DISTRIBUTION TEMPLATE FOR SUCCESS A shared distribution environment can be a dynamic solution that can bring logistics efficiency quickly to your supply chain.  In many cases, handling your warehousing and distribution services may be too costly and it’s not really your core business offering.  By outsourcing your supply chain to a 3PL, you can… Read More

How can you make sure your partner has a continuous improvement mentality?

Having an on-going self-improvement process and effort to improve services is the basis for continuous improvement.  Small changes will add up to big wins over time.  But, while many discuss improvement, how can you ensure your 3PL partner really does it? Review 5 factors that will help you determine your 3PL’s approach to continuous improvement:… Read More

Customer Care that satisfies, relates and creates the best experience

Customer care is the backbone to any organization.  This is the case at Pacific Coast Warehouse.  The PCW customer care group plays a huge part in the customer relationship.  They are the face to our organization – the people who talk directly to our customers every single day.  It’s a big job and not one… Read More