How can you make sure your partner has a continuous improvement mentality?

Having an on-going self-improvement process and effort to improve services is the basis for continuous improvement.  Small changes will add up to big wins over time.  But, while many discuss improvement, how can you ensure your 3PL partner really does it? Review 5 factors that will help you determine your 3PL’s approach to continuous improvement:… Read More

Customer Care that satisfies, relates and creates the best experience

Customer care is the backbone to any organization.  This is the case at Pacific Coast Warehouse.  The PCW customer care group plays a huge part in the customer relationship.  They are the face to our organization – the people who talk directly to our customers every single day.  It’s a big job and not one… Read More

Grading your Transportation Partners

Choosing transportation carriers can be overwhelming. There are hundreds of carriers within a market and you want to make sure your selected carrier addresses all your needs. That’s where Pacific Coast Warehouse Company steps in. We can ease your mind and free up your time by handling this process for you in the southern California… Read More

4 Reasons to Outsource Transportation

It can be a hard decision to decide to outsource any of your logistic services.  In this day of thinning resources and time being a valuable commodity that you never have enough of, many are looking to the economic value of outsourcing. It’s a big step but to continue growing, it is a step worth… Read More

We do our part in the Transportation Chain of Responsibility

Trucking safety on the highways is an important issue in the United States. Over 70% of all freight is carried on a truck in the U.S. and this industry employs more than 3.5 million drivers. While trucking accidents are a low percentage, the impact can be overwhelmingly destructive. Through the years the trucking industry continues… Read More