Pacific Coast Warehouse Company
Moving Product to Market Better
The Customer Care department is the heart of any organization and that certainly is no different at Pacific Coast Warehouse. If the heart of the organization is not healthy and provides the services to your customers, it can be a heart attack! When you make the right C H O I C E in selecting… Read More
The only constant, in a complex business market that continues to shift, is change. To be relevant you need to be able to change. And a company that is relevant brings value. Organizations and Individuals must be relevant and pertinent to be valuable to their customers. Intentional actions engage with customers and contribute to their… Read More
One thing about being a service organization, it is a humbling experience. There are so many things that we do right but, every once in a while, there is that miss-step that keeps us humble. That is an obvious example of staying humble. But how do we stay humble during the good times? Humility is… Read More
The simple act of caring is heroic. There are many ways to show you care for customers. At times, business decisions have been made with a flippant excuse of “it’s not personal, it’s business”. But as one of the main initiatives in embracing care within the Pacific Coast Warehouse organization is we MAKE IT PERSONAL.… Read More
YOUR UNIQUENESS IS YOUR MAGIC! Pacific Coast Warehouse uses its core beliefs to differentiate ourselves from our competitors. We want our customers to experience logistics success and enjoy working with our team. Here are 4 different ways we use in running our business. We find that each of these help us build our customer relationships… Read More
ATTITUDE IS YOUR CHOICE Having a positive or negative attitude is your choice. You can approach life (and work) in any manner you want — completely up to you. Workplace attitudes impact everyone. It can determine morale, productivity and team dynamics. Some of the advantages of a Great Attitude are: PROFESSIONALLY: Positive Work Environment Improves… Read More
6 WAYS YOU CAN BE CONSISTENT! Consistency is the key to success for any organization. It can be the difference between failure and success with your associates and with your customers. Striving to stay consistent requires a reliable leadership model that people understand. Why Pacific Coast believes that Being Consistent is required as a 3PL: … Read More
How can you be “who you are?” Authenticity is a quality that many covet but it’s almost become cliché in today’s business world. If you are being your true self, then you are probably a genuine person, worthy of belief. Being authentic is important today where so many people, news feeds, politics, etc. pretend to… Read More
Communication is critical in building trust in relationships. Each person brings their own past experiences, history and expectations into it. Plus people communicate differently – some are better at it than others. This is why it is critical that Business Reviews are scheduled and performed between Third Party Logistics providers and their customers. Because communication either makes or breaks… Read More
The whole idea of partnership has been out there for a long time. The role of the third party logistics provider has moved from “vendor” to “partner” where both organizations are working together to accomplish shared goals by sharing information and learnings. But that just doesn’t happen. As with a Team, both organizations must build… Read More