Pacific Coast Warehouse Company
Moving Product to Market Better
A Culture of Teamship resulting in Quality MESSAGE FROM PRESIDENT, JIM EMMERLING Throughout my career I worked for companies that impacted me personally and professionally. Those organizations who positively impacted me always had the same characteristics: Leadership that believed in its culture and the people around who used it as a way of business. It… Read More
Supply chain movement can be challenging during the winter months especially during the holidays. There is no question, weather issues and gigantic volumes plague customer orders, accuracy and speed. This can be somewhat dampening to the spirit as you prepare for the holidays. But while all the minutia can be distracting, we, at PCW, have several ways… Read More
One thing about being a service organization, it is a humbling experience. There are so many things that we do right but, every once in a while, there is that miss-step that keeps us humble. That is an obvious example of staying humble. But how do we stay humble during the good times? Humility is… Read More
The simple act of caring is heroic. There are many ways to show you care for customers. At times, business decisions have been made with a flippant excuse of “it’s not personal, it’s business”. But as one of the main initiatives in embracing care within the Pacific Coast Warehouse organization is we MAKE IT PERSONAL.… Read More
YOUR UNIQUENESS IS YOUR MAGIC! Pacific Coast Warehouse uses its core beliefs to differentiate ourselves from our competitors. We want our customers to experience logistics success and enjoy working with our team. Here are 4 different ways we use in running our business. We find that each of these help us build our customer relationships… Read More
Customer care is the backbone to any organization. This is the case at Pacific Coast Warehouse. The PCW customer care group plays a huge part in the customer relationship. They are the face to our organization – the people who talk directly to our customers every single day. It’s a big job and not one… Read More
Not all roads lead to the perfect solution. At PCWC, we intentionally have not invested in transportation assets so that we can work with carrier partners and give our customers the best option for their shipments. We don’t want to dilute that solution by encouraging an asset solution if it’s not the best option. If… Read More
National Administrative Professionals’ Day, also known as Secretaries Day or Admin Day, is observed on the Wednesday of the last full week in April of each year. It is a day to recognize the work of secretaries, administrative assistants, receptionists and other administrative support professionals. This year on Wednesday, April 26, PCWC honors the Customer Care team… Read More