Customer Care that satisfies, relates and creates the best experience

Customer care is the backbone to any organization.  This is the case at Pacific Coast Warehouse.  The PCW customer care group plays a huge part in the customer relationship.  They are the face to our organization – the people who talk directly to our customers every single day.  It’s a big job and not one… Read More

Pacific Coast Warehouse – Roadmap to the Best Solution

Not all roads lead to the perfect solution.  At PCWC, we intentionally have not invested in transportation assets so that we can work with carrier partners and give our customers the best option for their shipments.   We don’t want to dilute that solution by encouraging an asset solution if it’s not the best option.   If… Read More

PCWC Celebrates National Administrative Professionals Day!

National Administrative Professionals’ Day, also known as Secretaries Day or Admin Day,  is observed on the Wednesday of the last full week in April of each year.  It is a day to recognize the work of secretaries, administrative assistants, receptionists and other administrative support professionals. This year on Wednesday, April 26, PCWC honors the Customer Care team… Read More