Pacific Coast Warehouse Company
Moving Product to Market Better
Customer care is the backbone to any organization. This is the case at Pacific Coast Warehouse. The PCW customer care group plays a huge part in the customer relationship. They are the face to our organization – the people who talk directly to our customers every single day. It’s a big job and not one… Read More
Communication is critical in building trust in relationships. Each person brings their own past experiences, history and expectations into it. Plus people communicate differently – some are better at it than others. This is why it is critical that Business Reviews are scheduled and performed between Third Party Logistics providers and their customers. Because communication either makes or breaks… Read More
The whole idea of partnership has been out there for a long time. The role of the third party logistics provider has moved from “vendor” to “partner” where both organizations are working together to accomplish shared goals by sharing information and learnings. But that just doesn’t happen. As with a Team, both organizations must build… Read More
