Pacific Coast Warehouse Company is Now Weber Logistics
The Strongest Link
Have Fun! MESSAGE FROM PRESIDENT, JIM EMMERLING Life is short. I think the last 2 years has shown us that we need to value our time with others and our relationships. So, bringing that into the workplace just makes sense. We want out team to have fun doing what they do at Pacific Coast Warehouse. … Read More
Work as a Team MESSAGE FROM PRESIDENT, JIM EMMERLING Teamwork is key to our success as an organization. For PCWC, a team is your work family. Where a group of people with different experiences and backgrounds work towards a common goal. We have standing teams that are ongoing work groups and cross-functional teams where different… Read More
Seek Help As Needed MESSAGE FROM PRESIDENT, JIM EMMERLING Why is it that people don’t want to ask for help because they’ll feel stupid or incompetent? There is no reason for someone not to ask for help and building a culture that supports this will certainly make employees feel more comfortable with stepping out of… Read More
Help Others Succeed MESSAGE FROM PRESIDENT, JIM EMMERLING The business world reinforces that the way to get ahead is to take care of “number one” – yourself. People who thrive for success are always wondering “what’s in it for me?” Most cultures often see the world as one giant competition with winners and losers. But… Read More
Communicate Proactively MESSAGE FROM PRESIDENT, JIM EMMERLING Proactive communications is a strategy used to increase customer loyalty by building credibility through anticipated customer care. It allows an organization to reduce any customer frustration and customer service issues with personal and efficient interactions. Using an intentional and proactive approach to customer communication is a great management… Read More
Being lean in your supply chain processes in the past drove efficiency and cost effectiveness. Companies were applauded for it. But as a 3PL who provides clients with a full-service offering, the job of “matchmaking” comes into place. While matchmaking is known from the infamous song “matchmaker, matchmaker, make me a match, find me a… Read More
Gaining trust within any relationship takes time and builds upon itself. A structured approach to building trust creates a tangible approach that can influence your relationships resulting in a healthy business model that thrives and grows. Trust-based initiatives creates a sustainable competitive advantage where customers are less interested in price-related issues, creates greater value and… Read More
The Customer Care department is the heart of any organization and that certainly is no different at Pacific Coast Warehouse. If the heart of the organization is not healthy and provides the services to your customers, it can be a heart attack! When you make the right C H O I C E in selecting… Read More
Having an on-going self-improvement process and effort to improve services is the basis for continuous improvement. Small changes will add up to big wins over time. But, while many discuss improvement, how can you ensure your 3PL partner really does it? Review 5 factors that will help you determine your 3PL’s approach to continuous improvement:… Read More
The only constant, in a complex business market that continues to shift, is change. To be relevant you need to be able to change. And a company that is relevant brings value. Organizations and Individuals must be relevant and pertinent to be valuable to their customers. Intentional actions engage with customers and contribute to their… Read More