Seek Help As Needed MESSAGE FROM PRESIDENT, JIM EMMERLING Why is it that people don’t want to ask for help because they’ll feel stupid or incompetent? There is no reason for someone not to ask for help and building a culture that supports this will certainly make employees feel more comfortable with stepping out of… Read More
PCW Way – #4
Help Others Succeed MESSAGE FROM PRESIDENT, JIM EMMERLING The business world reinforces that the way to get ahead is to take care of “number one” – yourself. People who thrive for success are always wondering “what’s in it for me?” Most cultures often see the world as one giant competition with winners and losers. But… Read More
PCW Way – #3
Communicate Proactively MESSAGE FROM PRESIDENT, JIM EMMERLING Proactive communications is a strategy used to increase customer loyalty by building credibility through anticipated customer care. It allows an organization to reduce any customer frustration and customer service issues with personal and efficient interactions. Using an intentional and proactive approach to customer communication is a great management… Read More
PCW Way
A Culture of Teamship resulting in Quality MESSAGE FROM PRESIDENT, JIM EMMERLING Throughout my career I worked for companies that impacted me personally and professionally. Those organizations who positively impacted me always had the same characteristics: Leadership that believed in its culture and the people around who used it as a way of business. It… Read More
The Power of Intention
Good intentions with customers can go a long way in building a relationship that continuously nurtures trust. Leadership followed up with actions allows a relationship to evolve and grow toward something more purposeful. The Pacific Coast Warehouse team has always been transparent in its communication and authentic in its relationships. These building blocks has always… Read More