Pacific Coast Warehouse Company
Moving Product to Market Better
The National Association of Chemical Distributors – NACD – is the premier supply chain association for the chemical industry. PCW has been a member of NACD for many years and we live by their guidelines for Responsible Distribution. Management and Executive Team members participate in regular on-going education through both outside vendors and the NACD… Read More
Selecting a third-party logistics provider (3PL) can bring expertise and logistics best practices into your supply chain. A 3PL can introduce efficiencies into the supply chain that can reduce costs and relieve resource constraints. However, choosing a 3PL that fits your organization can be challenging with a variety of factors and services. First, it is… Read More
The recall of products can be devastating to an organization. Not only is there a financial impact but a reputation can be sorely damaged especially if the recall process has not been handled appropriately and timely by the organization. Having a proactive workflow outlined can ease the pain of the recall process. RESPOND Quick… Read More
Customer care is the backbone to any organization. This is the case at Pacific Coast Warehouse. The PCW customer care group plays a huge part in the customer relationship. They are the face to our organization – the people who talk directly to our customers every single day. It’s a big job and not one… Read More
Driver shortage isn’t going away. Nor will tighter capacities and fewer choices. So how do you tread through the treacherous path of these issues? Pacific Coast Warehouse has approached the transportation challenges with fairness: We build long-term relationships with our carrier partners. We are IN the market. We don’t just have freight that ships here… Read More
Choosing transportation carriers can be overwhelming. There are hundreds of carriers within a market and you want to make sure your selected carrier addresses all your needs. That’s where Pacific Coast Warehouse Company steps in. We can ease your mind and free up your time by handling this process for you in the southern California… Read More
It can be a hard decision to decide to outsource any of your logistic services. In this day of thinning resources and time being a valuable commodity that you never have enough of, many are looking to the economic value of outsourcing. It’s a big step but to continue growing, it is a step worth… Read More
Trucking safety on the highways is an important issue in the United States. Over 70% of all freight is carried on a truck in the U.S. and this industry employs more than 3.5 million drivers. While trucking accidents are a low percentage, the impact can be overwhelmingly destructive. Through the years the trucking industry continues… Read More
Service excellence is hard to pin down since many perceive it in different ways. However, a study (named SERVQUAL) by Zeithami, Parasuraman and Berry found that there were 5 areas that customers used in evaluating service which seem pretty spot on. As you see in the graph from the study, not all areas are equal. But… Read More
Not all roads lead to the perfect solution. At PCWC, we intentionally have not invested in transportation assets so that we can work with carrier partners and give our customers the best option for their shipments. We don’t want to dilute that solution by encouraging an asset solution if it’s not the best option. If… Read More
