Pacific Coast Warehouse uses its core beliefs to differentiate ourselves from our competitors. We want our customers to experience logistics success and enjoy working with our team.

Here are 4 different ways we use in running our business. We find that each of these help us build our customer relationships and bring our customers success in their logistics network.

Our culture is one of true customer care. We actively listen to our customers and their expectations and then translate that information into processes and methods that allows us to meet and exceed our customer’s expectations. We take pride in our work because we want our customers to be satisfied and encounter a positive experience with our team.

Our mantra is – “Better today than yesterday”. Higher quality, faster response times, lower costs, and higher profits. We leverage our diverse talents and experience to product the best solution for our customers. The Key Performance Indicators that we review weekly and provide monthly will demonstrate Betterment or we will act proactively to achieve that status.

Our teams are passionate about their work. Our goal, together, is to draw on our knowledge, cooperate with one another and tackle challenges as new opportunities for success. Having fun in our workplace is a critical element in unity. Our motto is familiar – e pluribus unum!

We recognize that we are likely to have conflicting views upon occasion. We will be professional, honest, sincere and open in all of our interactions – internally and externally. We will face any problems that arise quickly and decisively.

We think it’s ok to be different. We like being unique in a business world that sometimes forgets right and wrong. We have strong beliefs in providing legendary service. With our belief system and our operational approach to the business, the PCW Way, we serve our customers well.

Pacific Coast Warehouse . . . Being Memorable for the right things

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